Publications

  • “Yıldız, M., Alsaç, A., Ulusinan, T., Ganiz, M. C., & Yenisey, M. M. (2022, September). IT Support Ticket Completion Time Prediction. In 2022 7th International Conference on Computer Science and Engineering (UBMK) (pp. 198-203). IEEE.”
  • “A Survey: Tree-Structured Topic Modeling Methods in After Sales Customer Problems Domain”